unSalon.com is your internet Beauty Mall for all your beauty needs! unSalon.com is an online extension of our brick-and-mortar salon. We carry a huge selection of the world's finest beauty products, and all products ordered through our website are purchased through our state-licensed salon. We are not a bulk distributor nor a mass-marketer. We provide this personal shopping service to our clients as a convenience - and for their own personal consumption. We guarantee that the products sold from our Website are authentic genuine salon-professional products sold by licensed professionals. We do not condone or support diversion. Our philosophy is simple, offer quality beauty products at sale prices. Always check back, we are always adding new products.

Merchant Services


Our contact information

By email:
xyzstore@gmail.com

By standard mail:
unSalon.com
841 Worcester Road #301
Natick MA 01760

By phone:
888.876.5445

By fax:
425-928-6671
info@unSalon.com

Payment: We accept Master Card, Visa, Discover, American Express and PayPal.

We are devoted to 100% Customer Satisfaction. We will never compromise quality to make a sale. We guarantee by all means that all items purchased from us are 100% authentic and original. We buy products only from direct and authorized distributors. However, products in the pictures on our website DO NOT always represent what we have in stock. We may carry the previous packaging of a product when a manufacture may currently have a new look to its product that we choose to represent on our website. Because we carry thousands of products on our website, in some cases there may be typographical errors. We do have the right to cancel your order if there is a typographical error on a product you ordered.

We make every effort to maintain prices. However, due to conditions beyond our control, we reserve the right to change prices and correct printing and pricing errors. We reserve the right to change prices and correct printing and pricing errors. We reserve the right to limit the quantity order. Customer will have the right to accept or cancel the order.

Back Orders: Usually when there may be an item that is back ordered. Occasionally we run out of stock in certain items and people order them before we have time to take them off the site. We apologize for any inconvenience this causes. If you place an order that contains in-stock and out-of-stock items, we will ship the in-stock items to you right away and cancel the out of stock items. However, we do reserve the right in some cases to hold your order until all the products are in. We will only do this if we are expecting to receive the backordered items within a few days. We do not do separate shipments. Be advised that your credit card will not be charged until items are shipped.

DISCLAIMER and Legal Information: The manufacturers and distributors of the products being offered for sale are the owners of their registered trademarks, logos, packaging and copyrights. xyzstore.com is not affiliated with the product lines. The website images and descriptions of all products displayed belong to their respected owners, along with all copyrights and trademarks. All products and companies referred to in this website are trademarks or registered trademarks of their respective companies or mark holders.Your use of the xyzstore.com website is at your risk. You are authorizing us, licensed professionals, to act as your personal shopper (a consumer service protected by the U.S. Federal Trade Commission) and you, as our personal client. xyzstore.com is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use our website.

Special Orders: If you are interested in a product or a certain size, shape or form that you do not see online, please E-mail us at: info@unSalon.com. We are able to special order many items for you. Some brand names may not e presently available due to availability with manufacturers.

Q. What if the product I received looks different from the image or description on your website?

A. Because of the constantly evolving nature of the beauty industry, our manufacturers are always changing their product lines. Products are constantly being added, discontinued, renamed, repackaged, or reformulated. Some pictures may even show an older version of the product. We cannot be held responsible for any packaging or formulation changes to a product by the manufacturer. You may return the product in accordance with our return policy.

Q. I noticed a typographical error on an item after ordering, will the order be processed?

A. Because we carry hundreds of thousands of products, there may be typographical errors on our website. We reserve the right to cancel your order at anytime at our discretion if there is a typographical error.

Q. What if there is a shipping delay on my order?

A. We are not responsible for any delays from our shipping carriers (UPS and USPS). If there is a delay, please let us know and we can see if a refund can be obtained from the shipping carrier. If they honor a refund on shipping charges, we will pass the refund on to you.

Q. May I cancel my order after I place it?

A. Please make sure you are certain of the products you want when placing your order. After placing your order, it is immediately processed for shipment or ordered if the product is out of stock. Orders cannot be canceled after they have been placed. We will cancel the order only if the product cannot be obtained or if a reasonable amount of time has passed since you placed the order and the product has not shipped yet.

RETURNS

xyzStore.com offers a fair return policy. If you are not happy with any products purchased, you may return the item(s) for an exchange or refund within 30 days of purchase. There may be a 20% restocking fee on certain items. Please note that prior authorization is required on all returns. Any returns sent to us without return authorization cannot be accepted.

Return acceptance is at the sole discretion of unSalon.com.